Several customers have reported random missing upgrades in May/June.
Stripe’s functionality seems to have changed and it no longer sends required proration lines in advance. When the lines arrive FirstOfficer will book the upgrades, but the delay is not acceptable.
The fix is under work, but it will take some time to get it ready as it requires reading Stripe Hooks – a totally new functionality.
This problem does not affect Revenue, just MRR. My apologies for the inconvenience.
UPDATE: This issue has been resolved.