Common questions about FirstOfficer
25-50 customers is enough to start up following the basic metrics. With 100+ customers you’ll start to really benefit from percentage-based metrics. When you reach 50-100 new customers per month, you can start using cohorts, the truly powerful stuff!
Not as yet. We’re focused on Stripe businesses. If the Stripe subscription feature is not used, FirstOfficer.io can’t recognize the subscriptions from single payments.
If you outgrow your current plan, and we’re sure you will, you can upgrade to the next without any problems.
Yes. Signup for the plan of your choice and we can manually switch you to a yearly plan. All yearly plans come with 2 free months.
Yes. All plans come with a 30 day free trial. You will not be charged during this period and you can cancel at any time during this period.
No. FirstOfficer is a monthly subscription service and as such can be cancelled at any time.
Absolutely. All data is handled over a secure 128-bit SSL connection. FirstOfficer has read-only access to your Stripe account. We never share data with any external parties.
Write an email to firstname.lastname@example.org and we’ll be happy to answer any questions you might have.