- Up to 250 customers
- Weekly reports
Dig deeper into your Stripe analytics and see why your SaaS startup is growing the way it is. Vanity metrics, 10,000 feet overviews and rolling stats will only get you part of the way. Let FirstOfficer deliver the data that really counts. Say goodbye to uncertainty and say hello to your new in-house data analyst.
Basing your startups figures on a rolling 30 day period can give you hugely fluctuating data. FirstOfficer makes sure you get real numbers by working to a monthly schedule.
Hard data is the key to running a successful startup. Which is why we won’t pull any punches or candy coat what you need to see. Say goodbye to Vanity Metrics, and hello to no-fluff data.
It’s easy to make OK numbers look great. FirstOfficer portrays complex information in a very simple way, letting you see the real numbers and reasons behind those numbers.
FirstOfficer doesn't just show you New, Lost, Expansion & Contraction MRR, it let's you drill deep into those numbers. Dive in and see the customers in each of those groups. You’ll have more than enough detail to truly understand WHY your numbers are moving in the direction they are.
If you don’t know how much a customer is worth, you’re in trouble. Knowing your customers' worth is the key to profitable growth, but CLTV is the hardest metric to get right.
FirstOfficer accurately displays CLTVs for all of your plans, it even lets you dig into values of lost customers (Total Contract Value, TCV).
Nobody likes churn, but better the devil you know! FirstOfficer lets you easily find trends and compare performance between your plans. View just one metric or compare them all at once. We won’t hold back any data!
And when churn rates aren't enough, cohort retention charts will make it clear if your customers are becoming happier...or not.
We appreciate that running a business takes time, which is why we send your most significant data straight to your inbox. Rolling metrics will help you quickly see if the trends are turning.
Have some fun with your numbers.
25-50 customers is enough to start up following the basic metrics. With 100+ customers you'll start to really benefit from percentage-based metrics. When you reach 50-100 new customers per month, you can start using cohorts, the truly powerful stuff!
Not as yet. We’re focused on Stripe businesses. If the Stripe subscription feature is not used, FirstOfficer.io can't recognize the subscriptions from single payments.
If you outgrow your current plan, and we’re sure you will, you can upgrade to the next without any problems.
Yes. Signup for the plan of your choice and we can manually switch you to a yearly plan. All yearly plans come with 2 free months.
Yes. All plans come with a 30 day free trial. You will not be charged during this period and you can cancel at any time during this period.
No. FirstOfficer is a monthly subscription service and as such can be cancelled at any time.
Absolutely. All data is handled over a secure 128-bit SSL connection. FirstOfficer has read-only access to your Stripe account. We never share data with any external parties.
Write an email to firstname.lastname@example.org and I'll be happy to answer any questions you might have.